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Service

1Information counter
The Information Counter is located on the 3rd floor of the Main building. Lost child announcement and baby stroller hire are also available.
You can also inquire about the MIO Club Card.
2China UnionPay Cards accepted
China UnionPay Cards are accepted except for some shops. Please refer to the FloorGuide for details.
Cash withdrawals can be made at the Seven Bank and Japan Post Bank ATMs on the 1st floor of the Main building.
3Currency exchange
You can exchange money at Travelvex TiS Tennoji branch.
And elsewhere,You can use the currency exchange at the Abeno Harukas's first basement floor or the "Abeno and" 's.

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4Store staff who can speak foreign languages
We have store staff who can speak foreign languages. Please ask any store staff for details.
5Interpreting service
Interpreting service can be arranged at the Information Counter on the 2nd floor of the Main building.
6Overseas delivery
You can use the post office on the 3rd floor of the Main building.
7Credit cards accepted:

VISA/JCB/MASTER/AMEX/DINER CLUB INTERNATIONAL

8Luggage locker
Luggage lockers are available on the 1st floor of the Main building.
9AED
In the Main building, AEDs are available in front of the Service Counter, at Fujimoto Eye Clinic on the 8th floor, at Komuro Dentistry on the 9th floor, and in the MIO Hall on the 12th floor. In the Plaza building, in front of AMO'S STYLE on the M2 floor, in front of eyecity on the 2nd floor, at Komuro Dentistry on the 6th floor, and next to Shabu Sai on the 4th floor.
10Smoking area
Smoking areas are provided on the 5th and 11th floors of the Main building and on the 4th floor of the Plaza building.
11Free Wi-Fi hotspot
Internet access via free Wi-Fi hotspots is available on the 1st,2nd,3rd,4th,5th,6th,8th,10th,11th floor of the Main building and on the M2nd,2nd,4th floor of the Plaza building.
12Tax free
You can find the shop offering the tax refund service please click the MORE button.

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INFORMATION

Shopping Floor

11:00 - 21:00

10:00 - 21:00

Restaurant Floor

11:00 - 22:00

11:00 - 23:00

11:00 - 23:00

M2FRestaurant Floor

8:00 - 22:00

Food Floor

9:00 - 22:00

* Some shops and restaurants may have different opening hours.

ACCESS MAP

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Shops that accept duty free claims/China UnionPay Cards

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Shops that accept duty free claims/China UnionPay Cards

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